Project Manager

To manage multiple complex concurrent projects / work streams across the business and liaise with customers and other departments to facilitate successful project delivery.

Type of Hire
Ref No

Job Responsibilities:

  • Support Project Executives/Sponsors in their roles.
  • Manage projects across operational teams and often with a cross company impact.
  • Provide project updates and highlight reports as required.
  • Ensure project actions are completed, issues resolved and decisions agreed in a timely way.
  • Work with colleagues to devise project plans and schedules and determine the critical path.
  • Devise detailed project specifications to agreed standards.
  • Ensure that any technical project deliverables meet the business needs.
  • Analyse and interpret information, both written and numeric and produce reports (i.e. tell us what is really going on).
  • Identify, record, manage and track project risks and issues (i.e. think ahead).
  • Work with project sponsors to put in place appropriate project governance and determine project roles and responsibilities.
  • Track project resource requirements and identify any issues associated with resource availability.
  • Manage and liaise with third party suppliers as required.
  • Write documentation and customer facing communications.
  • Work with the quality assurance team to draw up training and testing plans, co-ordinate and run training and testing as required.
  • Provide presentations and occasional training within the company on project progress and new developments.

Interpersonal Skills:

  • Works effectively as ‘part of the Company team’ and communicates positively at all levels both internally and externally.
  • Able to get buy in across the business.
  • Able to influence at all levels across the business.
  • Recognises areas within the department where support is required and offers assistance.
  • Flexible and adaptable in approach.
  • Professionally manages workload and conflicting priorities.
  • Able to develop and maintain effective working relationships built on an understanding of others’ needs and expectations.
  • Committed to excellent customer service.
  • Fully self-motivated, requiring the minimum management supervision.
  • Appreciates care needed when working in a highly public arena.
  • A definite attention to detail and planning with strong completer/finisher approach.
  • Driven to learn, develop and deliver.
  • Creative and tenacious approach to problem solving.
  • Excited by new technology, willing to pick up and work with any system no matter how unfamiliar.
  • Excellent at absorbing and learning new things.
  • Delivers high quality work at short notice and to tight deadlines

Key Results / Outputs and Deliverables:

  • Successful delivery of key projects.
  • Best practice project management techniques

Professional Skills, Background and Profile:

  • Likely to be PRINCE2 and Agile trained and / or to have good project management experience.
  • Experience of business process mapping.
  • Good communication skills.  Good at listening, explaining things and group discussions.
  • Good with customers.  Good at building relationships and getting on with people.
  • An ability to produce easily readable and well structured text.
  • Skilled in analysing and interpreting written and numerical information.
  • Use of standard desktop applications (e.g. Microsoft Office, Project & Visio).
  • Ability to multi-task and juggle lots of strands of work with differing priorities.
  • Experience of many different ways of working and dealing with many different types of people.
  • Experience of managing technical / infrastructure projects would be extremely desirable.